Customer Service Week Writing Competition

We had an incredible 35 entries for the CS Week Writing Competition in Delhi, with students sharing their best ever experience at the British Council in 100 words or less.

You can read the winning entries below:

Pooja Nehra
Chetna’s Evolution U3 class Tuesday/Friday, 11.30-1:30
‘Learning at British Council was a wonderful experience. The reason for joining a course here was to develop and regain my confidence while communicating in English. The mixed and loving culture of British Council exposed me to the vast world outside. I met people from different parts of the world and learnt a lot by making them my friends. Thanks to British Council for providing this wonderful service to people like me, without putting a bar on age, culture or religion. I transformed my personality after joining British Council. Thank you.’
Judge’s comments: Pooja articulately and succinctly matches her own customer experience to the core values of the organisation.

Gunel Aliyera
Tapsi’s Evolution I4 class Monday/Thursday, 09.15-11.15
‘On a rainy August morning, while I was coming to my English class in New Delhi, a woman asked me the way to the British Council. I mentioned to her that I was going there and she could accompany me. We both started walking together sharing my rather small umbrella and getting a little wet. Continuing our walk, we got to know a little about each other. She mentioned that that she had lived in Istanbul, Turkey. I was amazed to know that she had lived in the same apartment as me three floors above mine for over a year. As she walked, I was wondering what a small world we lived in. Owing to the British Council and my umbrella, we are now friends.’
Judge’s comments: Approaching the task through a reminisced personal narrative, Gunel produces a sweet, anecdotal work of micro fiction.

Rabiya Khan
Arun’s Evolution P1 class Tuesday/Friday, 14.30-16.30
‘It has been a pleasure while learning at British Council, as I would never forget the time spent here during my course English Evolution Pre Intermediate. It has been an extremely enriching experience both academically and professionally. My best ever experience at the British Council has been the learning experience while attending classes of my teacher Arun Ganapathy as I greatly appreciate the help and hard work. His dedication and commitment has provided me immense satisfaction. As a teacher he exhibits deep understanding of learners like me and strives towards exceeding our expectations. Arun sir – you just rock.’
Judge’s comments: A sophisticated choice of lexis for this level – and recognition of our learner-centric and dedicated teachers – makes Rabiya a deserving winner.

Congratulations to all of our winners. Gift wrapped books will be working their way to Pooja, Gunel and Rabiya!

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