Tag Archives: role profile

CEF in the BPO industry

Stephen Jenner, Deputy Head Corporate Training, British Council raised a number of issues and challenges which BPO recruiters face on a daily basis.

Stephen showed how the British Council has used the CEF, a global language benchmark, as a tool to help overcome some of the challenges.

We’d be interested in hearing of any other companies who have used the CEF in areas of recruitment and language training.

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