CEF in the BPO industry

Stephen Jenner, Deputy Head Corporate Training, British Council raised a number of issues and challenges which BPO recruiters face on a daily basis.

Stephen showed how the British Council has used the CEF, a global language benchmark, as a tool to help overcome some of the challenges.

We’d be interested in hearing of any other companies who have used the CEF in areas of recruitment and language training.

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One thought on “CEF in the BPO industry

  1. Nikhil Chopra

    Stephen it seems the trend is changing and now BPO industry is looking forward to use CEF as standard for hiring and training. Our learning tool scores is calibrated to CEF standard and most of our BPO clients have initiated a step forward to implement it. Our technology bring changes and we are happy to be part of this change.


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